First of all, I want to state that these are serious claims. That what I am stating is based on my observations. While I cannot confirm what I am saying is true, it is hard to claim the situation is much different than what I am stating.
Lunarpages, as I wrote in my previous post, has been my hosting provider for nearly 10 years. I’ve grown up from being that wacky teenager with limited technological understanding to now architecting and building infrastructure and development tools. I don’t claim to be an expert in any way and there is a lot I can learn.
Over the past year, I noticed some very shady things going on with my account. In part, my account was compromised at least twice where files were overridden. To this day, I still do not know how it has happened. But lately having to deal with support, I noticed a rather major flaw. Lunarpages and it’s staff have access to your passwords in plain text.
To come up with the conclusion that Lunarpages in has access to your passwords in plain text comes from two separate emails I’ve received from them in the past week. Frankly, I have lost all faith in them as a company.